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We’re committed to providing a seamless shopping experience, from order placement to delivery and beyond. Enjoy fast, secure shipping with tracking on all orders, so you know exactly when to expect your items. If something isn’t quite right, don’t worry—our easy return process allows you to return or exchange products within 30 days of receiving them. We prioritize your satisfaction and aim to make every step, from shipping to returns, as smooth and stress-free as possible.

Please allow 3-10 days for your order to arrive.  We usually ship same or next day from the Iowa Basketball Hoop warehouse. Most hoops ship via truck which can take a few extra days. All basketball hoops ship free.

Returns are easy. If something isn't right simply contact us and we will work with you to get the perfect hoop. We have a 100% Satisfaction Guarantee and promise to make it right. Goalsetter does require a 15% restocking fee on any returns. Unfortunately we are unable to return hoops that have been installed.

For more details, please review our Shipping Policy.

Here are 5 more great reasons to buy from us:

You get a full 365 days to return your new condition products to us. If you don't like it or you've changed your mind simply send it back to us and we'll cheerfully refund you every cent. 

Returns are easy. Simply contact us and we promise to send you a quick refund or replacement. We have a 100% Satisfaction Guarantee and promise to make it right, everytime!

In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down.

We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.

Ordering from BasketballHoop.com is 100% safe and secure so you can rest easy. BasketballHoop.com is operated by an Inc 5000 company so you can make your basketball hoop order with confidence.